At JafiQa Enterprise, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, book our services, or interact with us online.
Information We Collect
We may collect the following types of information:
Personal Information:
- Name, contact number, email address, and delivery address
- Payment details (processed securely via third-party payment gateways)
Order & Service Information:
- Purchase history, selected products, customization details, and booking information for wedding packages or special services
Website Usage Data:
- IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools
Marketing Preferences:
- Your opt-in preferences for receiving promotions, updates, or special offers
How We Use Your Information
Your information may be used for the following purposes:
- To process and manage your orders or service bookings efficiently
- To provide customer support and respond to inquiries
- To improve our website functionality and user experience
- To send order confirmations, updates, and promotional materials (only with your consent)
- To comply with legal obligations and protect our business interests
Data Protection & Security
We implement appropriate security measures to protect your personal data:
- Data is stored on secure systems with restricted access
- Sensitive information is encrypted and transmitted through secure platforms
- Only authorized JafiQa Enterprise personnel have access to customer information
While we take reasonable steps to safeguard your information, please note that no method of online transmission is completely secure.
Sharing of Information
We do not sell, trade, or rent your personal information. Your information may be shared with:
- Payment processors to complete transactions securely
- Courier or delivery partners for order fulfillment
- Service providers (such as email or marketing systems) with your consent
- Legal or regulatory authorities when required by law
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience:
- Cookies help us understand customer preferences, analyze site performance, and improve marketing efforts
- You may adjust your browser settings to disable cookies, though some website features may not function properly
Your Rights & Choices
In accordance with applicable Malaysian data protection laws, you have the right to:
- Access or correct your personal information
- Request deletion of your data where legally permissible
- Withdraw consent for marketing communications at any time by clicking the “unsubscribe” link or contacting us directly
Retention of Data
We retain your personal information only for as long as necessary to:
- Complete purchases and provide after-sales support
- Manage wedding or customized service records
- Comply with legal, regulatory, and tax obligations
Third-Party Links
Our website may contain links to third-party websites. JafiQa Enterprise is not responsible for the privacy practices of those websites. We encourage you to review their privacy policies separately.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our website constitutes acceptance of the updated policy.
If you have any questions regarding this Privacy Policy, please contact us:
JafiQa Enterprise
Phone: +6018-315 4707
Whatsapp: +6018-315 4707
Email: info@jafiqacouture.com
Thank you for choosing JafiQa Enterprise, where tradition, craftsmanship, and elegance come together.